TERMS AND CONDITIONS

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Mulderbosch Vineyards (Pty) Ltd’s relationship with you in relation to this website.

The term Mulderbosch Vineyards (Pty) Ltd or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Mulderbosch Vineyards, Polkadraai Road (M12), Vlottenburg, Stellenbosch, 7600. Our company registration number is 2009/004257/07. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

CONDITIONS OF SALE, PAYMENT, SHIPPING AND RETURNS POLICY

CONDITIONS OF SALE:

  • You must be over 18 years of age to purchase wine.
  • All wines are sold by the case (6 bottles) except in the case of gifting items.
  • We may list gifting items (ex: a magnum in a wooden box) from time to time.
  • All wines are as per the listed vintage. Should there be a unforeseen change over in vintage, which differs to the vintage listed, we will contact you to advise.
  • All prices include VAT.
  • All prices include delivery to your door in all main towns and cities within South Africa with exception to outlying/rural areas.
  • Should you stay in an outlying/rural area, we have a surcharge of R135.00 which will be added to your order.

PAYMENT OPTIONS:

  • We accept Visa and Mastercard credit and debit cards, direct deposits and payments via SnapScan and Zapper.
  • All online credit card payments are processed by SimplyBlu. SimplyBlu is a cloud-based, Level 1 PCI-certified payment offering of Standard Bank, powered by Mastercard Payment Gateway Services and hosted by Mastercard.
  • Card Holders may go to https://www.simplyblu.co.za/commerce/docs/misc/legal/index to view SimplyBlu’s security policies.
  • We accept direct deposits / EFT to Standard Bank.

Standard Bank Account:

Beneficiary Bank – Standard Bank Ltd
Branch Code – 033012
Branch Name – Helderberg
Account Number – 300920407
Account Name – Mulderbosch Vineyards (Pty) Ltd

SHIPPING:

  • Ensure that there is someone over the age of 18 years of age to receive/sign for the shipment at the delivery address which you listed.
  • Consider using your work address for delivery.
  • We use Aramex for the couriering of our wines.
  • Once your order has been process it takes about 3-4 days to deliver the wine. If we suspect any delays we will contact you to advise.
  • Breakages: In the very extreme case of the case being damaged, please do not accept the delivery. Then please let us know and we will get you a replacement asap.

RETURNS POLICY:

  • We have a no returns policy.
  • Any complaints regarding the standard and quality of the products bought should be directed to the info@mulderbosch.co.za.
  • Should the wine be faulty (corked or oxidised), we will replace asap.

INTERNATIONAL ORDERS: